.support-chat[data-v-cd687bd2]{min-width:0;display:flex;flex-direction:column;flex:1;min-height:0}.support-chat__identity[data-v-cd687bd2]{max-width:480px;margin:0 auto;padding:var(--space-7) var(--space-5)}.support-chat__identity-title[data-v-cd687bd2]{font-size:var(--text-h2);margin-bottom:var(--space-2)}.support-chat__identity-subtitle[data-v-cd687bd2]{color:var(--color-muted);margin-bottom:var(--space-5)}.support-chat__identity .form-grid[data-v-cd687bd2]{gap:var(--space-4)}.support-chat__error[data-v-cd687bd2]{color:var(--color-accent-600);font-size:var(--text-small);margin:0}.support-chat__toolbar[data-v-cd687bd2]{display:flex;justify-content:flex-end;padding:var(--space-2) var(--space-4);border-bottom:1px solid var(--color-slate-200);background:var(--color-white)}.support-chat__new-chat[data-v-cd687bd2]{background:none;border:none;color:var(--color-primary-800);font-size:var(--text-small);font-weight:600;cursor:pointer;padding:var(--space-1) var(--space-2);border-radius:var(--radius-xs);transition:background .12s}.support-chat__new-chat[data-v-cd687bd2]:hover{background:var(--color-slate-100)}.support-chat__panel[data-v-cd687bd2]{display:flex;flex-direction:column;border:1px solid var(--color-slate-200);border-radius:var(--radius-md);background:var(--color-slate-50);overflow:hidden;box-shadow:var(--shadow-sm);flex:1;min-height:0}.support-chat__messages[data-v-cd687bd2]{flex:1;min-height:0;overflow-y:auto;padding:var(--space-5);display:flex;flex-direction:column;gap:var(--space-3)}.support-chat__bubble[data-v-cd687bd2]{max-width:85%;padding:var(--space-3) var(--space-4);border-radius:var(--radius-sm);font-size:var(--text-body);line-height:1.5;word-wrap:break-word}.support-chat__bubble--bot[data-v-cd687bd2]{align-self:flex-start;background:var(--color-white);border:1px solid var(--color-slate-200);color:var(--color-ink)}.support-chat__bubble--user[data-v-cd687bd2]{align-self:flex-end;background:var(--color-primary-800);color:var(--color-white)}.support-chat__bubble--ticket[data-v-cd687bd2]{align-self:flex-start;background:#f0faf5;border:1px solid #b8e6d0;color:var(--color-ink)}.support-chat__bubble--tech[data-v-cd687bd2]{align-self:flex-start;background:#eff6ff;border:1px solid #bfdbfe;color:var(--color-ink)}.support-chat__sender[data-v-cd687bd2]{font-size:.75rem;font-weight:600;color:var(--color-primary-800);margin-bottom:2px}.support-chat__bubble--error[data-v-cd687bd2]{align-self:flex-start;background:#fef2f2;border:1px solid #fecaca;color:var(--color-accent-600)}.support-chat__bubble-content[data-v-cd687bd2] a{color:var(--color-accent-600);text-decoration:underline}.support-chat__bubble--user .support-chat__bubble-content[data-v-cd687bd2] a{color:#93c5fd}.support-chat__bubble-content[data-v-cd687bd2] strong{font-weight:700}.support-chat__bubble-content[data-v-cd687bd2] hr{border:none;border-top:1px solid var(--color-slate-200);margin:var(--space-2) 0}.support-chat__typing[data-v-cd687bd2]{display:flex;align-items:center;gap:4px;padding:var(--space-3) var(--space-4)}.support-chat__typing span[data-v-cd687bd2]{width:7px;height:7px;background:var(--color-slate-300);border-radius:50%;animation:typing-dot-cd687bd2 1.2s infinite}.support-chat__typing span[data-v-cd687bd2]:nth-child(2){animation-delay:.2s}.support-chat__typing span[data-v-cd687bd2]:nth-child(3){animation-delay:.4s}@keyframes typing-dot-cd687bd2{0%,60%,to{opacity:.3;transform:scale(.8)}30%{opacity:1;transform:scale(1)}}.support-chat__input-bar[data-v-cd687bd2]{display:flex;gap:var(--space-3);padding:var(--space-4);border-top:1px solid var(--color-slate-200);background:var(--color-white)}.support-chat__input-bar .input[data-v-cd687bd2]{flex:1}.support-chat__feedback-btn[data-v-cd687bd2]{background:none;border:none;color:var(--color-primary-800);font-size:var(--text-small);font-weight:600;cursor:pointer;padding:var(--space-1) var(--space-2);border-radius:var(--radius-xs);transition:background .12s}.support-chat__feedback-btn[data-v-cd687bd2]:hover{background:var(--color-slate-100)}.support-chat__feedback-sent[data-v-cd687bd2]{font-size:var(--text-small);color:var(--color-success);font-weight:600;padding:var(--space-1) var(--space-2)}.support-chat__feedback[data-v-cd687bd2]{display:flex;flex-direction:column;align-items:center;gap:var(--space-3);padding:var(--space-4);border-top:1px solid var(--color-slate-200);background:var(--color-white)}.support-chat__feedback-prompt[data-v-cd687bd2]{font-size:var(--text-body);font-weight:600;color:var(--color-ink);margin:0}.support-chat__feedback-thumbs[data-v-cd687bd2]{display:flex;gap:var(--space-3)}.support-chat__thumb[data-v-cd687bd2]{display:flex;align-items:center;justify-content:center;width:48px;height:48px;border-radius:var(--radius-sm);border:2px solid var(--color-slate-200);background:var(--color-white);color:var(--color-ink-60);cursor:pointer;transition:all .15s}.support-chat__thumb[data-v-cd687bd2]:hover{border-color:var(--color-primary-800);color:var(--color-primary-800)}.support-chat__thumb--selected[data-v-cd687bd2]{border-color:var(--color-primary-800);background:var(--color-primary-800);color:var(--color-white)}.support-chat__feedback-comment[data-v-cd687bd2]{width:100%;max-width:400px;resize:vertical;font-family:var(--font-body)}.support-chat__session-end[data-v-cd687bd2]{display:flex;justify-content:center;padding:var(--space-4);border-top:1px solid var(--color-slate-200);background:var(--color-white)}.support-chat__disconnected[data-v-cd687bd2]{text-align:center;padding:var(--space-6);color:var(--color-ink-60);display:flex;flex-direction:column;align-items:center;gap:var(--space-4)}.ticket-sidebar[data-v-c0a66565]{background:var(--color-white);border:1px solid var(--color-slate-200);border-radius:var(--radius-md);padding:var(--space-4);box-shadow:var(--shadow-sm);max-height:80vh;overflow-y:auto}.ticket-sidebar__header[data-v-c0a66565]{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--space-4)}.ticket-sidebar__title[data-v-c0a66565]{font-family:var(--font-heading);font-size:1.1rem;margin:0;color:var(--color-ink)}.ticket-sidebar__refresh[data-v-c0a66565]{background:none;border:1px solid var(--color-slate-200);border-radius:var(--radius-xs);padding:var(--space-2);cursor:pointer;color:var(--color-ink-60);display:flex;align-items:center;justify-content:center;transition:color .15s,border-color .15s}.ticket-sidebar__refresh[data-v-c0a66565]:hover{color:var(--color-primary-800);border-color:var(--color-slate-300)}.ticket-sidebar__refresh[data-v-c0a66565]:disabled{opacity:.5;cursor:default}.spinning[data-v-c0a66565]{animation:spin-c0a66565 .8s linear infinite}@keyframes spin-c0a66565{to{transform:rotate(360deg)}}.ticket-sidebar__section[data-v-c0a66565]{margin-bottom:var(--space-4)}.ticket-sidebar__section[data-v-c0a66565]:last-child{margin-bottom:0}.ticket-sidebar__section-title[data-v-c0a66565]{font-size:var(--text-small);font-weight:700;color:var(--color-ink-60);text-transform:uppercase;letter-spacing:.04em;margin:0 0 var(--space-2);display:flex;align-items:center;gap:var(--space-2)}.ticket-sidebar__section-title--toggle[data-v-c0a66565]{cursor:pointer;-webkit-user-select:none;user-select:none;list-style:none}.ticket-sidebar__section-title--toggle[data-v-c0a66565]::marker,.ticket-sidebar__section-title--toggle[data-v-c0a66565]::-webkit-details-marker{display:none}.ticket-sidebar__section-title--toggle[data-v-c0a66565]:before{content:"▶";font-size:.6em;transition:transform .15s}details[open]>.ticket-sidebar__section-title--toggle[data-v-c0a66565]:before{transform:rotate(90deg)}.ticket-sidebar__badge[data-v-c0a66565]{background:var(--color-slate-200);color:var(--color-ink-80);font-size:.75rem;font-weight:700;min-width:20px;height:20px;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;padding:0 6px}.ticket-sidebar__list[data-v-c0a66565]{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-1)}.ticket-sidebar__item[data-v-c0a66565]{padding:var(--space-2) var(--space-3);border-radius:var(--radius-xs);cursor:pointer;transition:background .12s;font-size:var(--text-small);line-height:1.4}.ticket-sidebar__item[data-v-c0a66565]:hover,.ticket-sidebar__item--expanded[data-v-c0a66565]{background:var(--color-slate-50)}.ticket-sidebar__item-row[data-v-c0a66565]{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:2px}.ticket-sidebar__number[data-v-c0a66565]{font-weight:700;color:var(--color-primary-800);white-space:nowrap}.ticket-sidebar__item-title[data-v-c0a66565]{color:var(--color-ink-80)}.ticket-sidebar__detail[data-v-c0a66565]{margin-top:var(--space-2);padding-top:var(--space-2);border-top:1px solid var(--color-slate-200);color:var(--color-ink-60);font-size:.85rem;line-height:1.5;white-space:pre-line;max-height:120px;overflow-y:auto}.ticket-sidebar__meta[data-v-c0a66565]{margin-top:var(--space-2);color:var(--color-muted);font-size:.78rem;display:flex;align-items:center;justify-content:space-between;gap:var(--space-2)}.ticket-sidebar__ask-btn[data-v-c0a66565]{background:var(--color-primary-800);color:var(--color-white);border:none;border-radius:var(--radius-xs);padding:4px 10px;font-size:.75rem;font-weight:600;cursor:pointer;white-space:nowrap;transition:opacity .12s}.ticket-sidebar__ask-btn[data-v-c0a66565]:hover{opacity:.85}.ticket-sidebar__priority[data-v-c0a66565]{font-size:.7rem;font-weight:700;padding:2px 8px;border-radius:999px;white-space:nowrap;flex-shrink:0}.ticket-sidebar__priority--1[data-v-c0a66565]{background:#fef2f2;color:#991b1b}.ticket-sidebar__priority--2[data-v-c0a66565]{background:#fff7ed;color:#9a3412}.ticket-sidebar__priority--3[data-v-c0a66565]{background:#f0f9ff;color:#075985}.ticket-sidebar__priority--4[data-v-c0a66565]{background:var(--color-slate-100);color:var(--color-ink-60)}.ticket-sidebar__empty[data-v-c0a66565]{font-size:var(--text-small);color:var(--color-muted);margin:0;padding:var(--space-2) var(--space-3)}.ticket-modal__overlay[data-v-3695b8ea]{position:fixed;inset:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:1000;padding:var(--space-5)}.ticket-modal[data-v-3695b8ea]{background:var(--color-white);border-radius:var(--radius-md);box-shadow:var(--shadow-lg, 0 10px 40px rgba(0, 0, 0, .2));padding:var(--space-6);max-width:560px;width:100%;max-height:80vh;overflow-y:auto;position:relative}.ticket-modal__close[data-v-3695b8ea]{position:absolute;top:var(--space-3);right:var(--space-3);background:none;border:none;font-size:1.5rem;line-height:1;color:var(--color-ink-60);cursor:pointer;padding:var(--space-1) var(--space-2);border-radius:var(--radius-xs);transition:background .12s}.ticket-modal__close[data-v-3695b8ea]:hover{background:var(--color-slate-100);color:var(--color-ink)}.ticket-modal__header[data-v-3695b8ea]{display:flex;align-items:center;gap:var(--space-3);margin-bottom:var(--space-2)}.ticket-modal__number[data-v-3695b8ea]{font-weight:700;color:var(--color-primary-800);font-size:.9rem}.ticket-modal__priority[data-v-3695b8ea]{font-size:.7rem;font-weight:700;padding:2px 8px;border-radius:999px;white-space:nowrap}.ticket-modal__priority--1[data-v-3695b8ea]{background:#fef2f2;color:#991b1b}.ticket-modal__priority--2[data-v-3695b8ea]{background:#fff7ed;color:#9a3412}.ticket-modal__priority--3[data-v-3695b8ea]{background:#f0f9ff;color:#075985}.ticket-modal__priority--4[data-v-3695b8ea]{background:var(--color-slate-100);color:var(--color-ink-60)}.ticket-modal__title[data-v-3695b8ea]{font-family:var(--font-heading);font-size:1.15rem;margin:0 0 var(--space-3);color:var(--color-ink);padding-right:var(--space-6)}.ticket-modal__meta[data-v-3695b8ea]{display:flex;gap:var(--space-4);font-size:.85rem;color:var(--color-ink-60);margin-bottom:var(--space-4)}.ticket-modal__description[data-v-3695b8ea]{background:var(--color-slate-50);border:1px solid var(--color-slate-200);border-radius:var(--radius-xs);padding:var(--space-4);font-size:.9rem;line-height:1.6;color:var(--color-ink-80);white-space:pre-line;max-height:200px;overflow-y:auto;margin-bottom:var(--space-5)}.ticket-modal__actions[data-v-3695b8ea]{display:flex;gap:var(--space-3);flex-wrap:wrap}.chat-shell[data-v-52d9ea9f]{height:calc(100vh - 80px);display:flex;flex-direction:column;overflow:hidden}.chat-shell__layout[data-v-52d9ea9f]{flex:1;display:flex;justify-content:center;overflow:hidden;padding:var(--space-5);gap:var(--space-5);max-width:var(--content-max);margin:0 auto;width:100%}.chat-shell__layout--with-sidebar[data-v-52d9ea9f]{justify-content:flex-start}.chat-shell__sidebar[data-v-52d9ea9f]{width:320px;flex-shrink:0;overflow-y:auto}.chat-shell__chat[data-v-52d9ea9f]{flex:1;min-width:0;display:flex;flex-direction:column;overflow:hidden}@media(max-width:760px){.chat-shell__layout--with-sidebar[data-v-52d9ea9f]{flex-direction:column}.chat-shell__chat[data-v-52d9ea9f]{order:-1;flex:1}.chat-shell__sidebar[data-v-52d9ea9f]{width:100%;max-height:200px;flex-shrink:0}}