Pricing

Flat-rate pricing for proactive IT support. No surprise bills, no nickel-and-diming — just a monthly cost you can plan around.

It looks different — but it costs less

Most small businesses don't realize how much they actually spend on IT. Between hourly support calls, emergency fixes, software subscriptions, and downtime, costs add up fast — and unpredictably. Our clients typically save 30–75% after switching to a flat-rate CompleteCare plan.

$7,000+saved per year by a 2-user nonprofit

$2,000/moin cost swings eliminated for a 9-location company

30–75%typical savings vs. hourly or variable billing

Every CompleteCare proposal starts with a free analysis of your current IT spending. See the real numbers →

CompleteCare Plans

Three tiers built for easy comparison

Silver

Essential support for steady operations.

$95 / user / month

Unlimited 24/7 remote support
Managed antivirus and ransomware protection
Device backup with monthly testing
Quarterly onsite visit

Schedule a Consult

Most Popular

Gold

Best for teams that need monthly onsite support.

$130 / user / month

Everything in Silver
Monthly onsite visit
Asset & inventory management report
Virtual CIO and business reviews

Schedule a Consult

Platinum

Full coverage and dedicated training.

$145 / user / month

Everything in Gold
Unlimited onsite visits
End-user training (2 hrs/month)
24/7 live response

Schedule a Consult

Plan Comparison

See what’s included at each level

Service	Silver	Gold	Platinum
User Support
Unlimited 24/7/365 remote monitoring and support	✓	✓	✓
Onsite maintenance and support	Quarterly	Monthly	Unlimited
Computer Management
Managed antivirus / anti-malware / ransomware detection	✓	✓	✓
Device backup and recovery (monthly testing)	✓	✓	✓
Operational Support
Monthly executive report and IT budgeting	✓	✓	✓
Security awareness training	✓	✓	✓
Asset & inventory management report	-	✓	✓
Virtual CIO and business reviews	-	✓	✓
24/7/365 cloud, network, and endpoint live response	-	✓	✓
End-user training (2 hrs/month)	-	-	✓
Monthly investment per user	$95	$130	$145

User Support

Unlimited 24/7/365 remote monitoring and support

Silver: ✓ | Gold: ✓ | Platinum: ✓

Onsite maintenance and support

Silver: Quarterly | Gold: Monthly | Platinum: Unlimited

Computer Management

Managed antivirus / anti-malware / ransomware detection

Silver: ✓ | Gold: ✓ | Platinum: ✓

Device backup and recovery

Silver: ✓ | Gold: ✓ | Platinum: ✓

Operational Support

Monthly executive report and IT budgeting

Silver: ✓ | Gold: ✓ | Platinum: ✓

Security awareness training

Silver: ✓ | Gold: ✓ | Platinum: ✓

Asset & inventory management report

Silver: - | Gold: ✓ | Platinum: ✓

Virtual CIO and business reviews

Silver: - | Gold: ✓ | Platinum: ✓

24/7/365 live response

Silver: - | Gold: ✓ | Platinum: ✓

End-user training (2 hrs/month)

Silver: - | Gold: - | Platinum: ✓

Monthly investment per user

Silver: $95 | Gold: $130 | Platinum: $145

Infrastructure & Cloud

Add-on services

Network monitoring

24/7/365 support and maintenance for business networks.

$150 - $350 / month

IP phone systems

Remote monitoring and support for VoIP systems.

$75 - $150 / month

Server support

24/7/365 monitoring and maintenance per server.

$200 / month

Cloud tenant management

Azure, AWS, Microsoft 365, and Google Workspace management.

$200 - $250 / month

Website support

Security updates and minor content changes.

$150 / month

Each plan includes discounted project rates. Schedule a consultation to review full coverage and custom pricing.

Ready to get started?

Schedule a consult to lock in a flat-rate plan with no surprise bills.

Schedule a Consult Get a Free IT Assessment